Mental Health Services

Outpatient Mental Health Services

Eagle Ridge Outpatient Programs are designed to provide an array of therapeutic services to persons of all ages with mental health, substance abuse or co-occurring mental health and substance abuse disorders that are interfering with their ability to function in their home and/or community. Eagle Ridge will provide a “welcoming environment” that conveys a recovery oriented hopeful message.

Addressing Your Needs

Outpatient programs may address a variety of needs, including, but not limited to, situational stressors, family relations, interpersonal relationships, mental health issues, life span issues, psychiatric illnesses, addictions, eating or sexual disorders, and the needs of victims of abuse, domestic violence, or other trauma. In addition, wellness services and related activities are consumer driven and promote healthy lifestyles and behaviors which may include, and are not limited to smoking cessation, exercise, stress management and education on nutrition. Coordination, as needed, with outside providers (i.e. schools, doctors, employers and other providers/community agencies) is maintained to assure quality of services. 

You will be welcomed as there is “no wrong door” for entry into services.

Outpatient services are dedicated to conveying a recovery oriented and hopeful message. Services will be delivered to persons presenting with substance abuse or co-occurring related problems, including family members and significant others of consumers, when appropriate, to support the primary consumer’s recovery. 

Availability of Services

Generally, each site maintains regular work hours with some evening hours available. Core services shall be available to individuals regardless of their work or school schedule with evening appointments available. Services may be provided in the office, schools, residences, hospitals, and other community sites according to the needs of the consumer. Outpatient services are coordinated with other services within and outside of Eagle Ridge.

Services provided on an outpatient basis are routinely available at least 40 hours per week and evening or weekend appointments can be made for those who desire them. Hours of operation are posted at each location. 

Description of Services

Integrated screening, Intake, Assessment, and Referral shall be completed in a timely manner and be welcoming and culturally appropriate. Screening, Intake and Assessment services are provided to determine clinical needs, maximize recognition of the prevalence of co-occurring disorders and refer to an appropriate level of care. Screening and Intake services shall include a complete assessment of each consumer and shall include, but may not be limited to, the following information:

  1. Behavioral, including substance use, abuse and dependence;
  2. Emotional, including issues related to past or current trauma;
  3. Physical;
  4. Social and recreational; and
  5. Vocational. 

The consumer and family, as appropriate, shall be active participants in the screening, intake and assessment process. The assessment will be used to assist the consumer in developing an individualized service plan. Screenings are completed in person or on the phone. Intake appointments are scheduled as soon as schedules permit, but not more than two weeks from the date of screening. 

Services

Individual, Group and Family Therapy

Individual, Group and Family therapy are therapeutic interventions to facilitate understanding of the nature of the consumers’ disorders and therefore promote positive change. These services are utilized to reduce acute symptoms and then transition the consumer to a less intensive level of service.

Individual and Group Rehabilitation Services

Individual and group rehabilitation services are available to adults and children and are designed to help consumers learn and develop the necessary skills to perform activities of daily living and successful integration into community life. 

Services are provided per the consumer’s treatment plan as agreed to by the client and/or guardian and are provided by qualified case managers or LMHPs. 

Psychiatric Rehabilitation Services

All psychiatric rehabilitation programs and services incorporate the following core principles:

  1. Recovery is the ultimate goal of psychiatric rehabilitation. Interventions must facilitate the process of recovery.
  2. Psychiatric rehabilitation practices help people re-establish normal roles in the community and their integration into community life.
  3. Psychiatric rehabilitation practices facilitate the development of personal support networks.
  4. Psychiatric rehabilitation practices facilitate an enhanced quality of life for each person receiving services.
  5. People have the capacity to learn and grow.
  6. People receiving services have the right to direct their own affairs, including those that are related to their psychiatric disability.
  7. People are to be treated with respect and dignity.
  8. Psychiatric rehabilitation practitioners make conscious and consistent efforts to eliminate labeling and discrimination, particularly discrimination based upon a disabling condition.
  9. Culture and ethnicity play an important role in recovery. They are sources of strength and enrichment for the person and the services.
  10. Psychiatric rehabilitation interventions build on the strength of each person.
  11. Psychiatric rehabilitation services are to be coordinated, accessible, and available as long as needed.
  12. Services are to be designed to address the unique needs of each individual, consistent with the individual’s cultural values and norms.
  13. Psychiatric rehabilitation practices actively encourage and support the involvement of persons in normal community activities, such as school and work, throughout the rehabilitation process.
  14. The involvement and partnership of persons receiving services and family members is an essential ingredient of the process of rehabilitation and recovery.
  15. Psychiatric rehabilitation practitioners constantly strive to improve the services they provide. 

Psychiatric rehabilitation services are co-occurring disorder capable and facilitate processes for dual recovery for those individuals. 

Co-Occurring Counseling Services

Co-Occurring counseling services provide education, support and the skills needed to battle drug use/dependency.  These services include the provision of HIV education, training, and counseling services for drug dependent persons and the spouses/partners of the drug dependent person.  All drug dependent persons are referred to HIV infection testing and counseling. 

Services shall include the provision of or referral for Human Immunodeficiency Virus (HIV), Sexually Transmitted Diseases (STDs), and Acquired Immunodeficiency Syndrome (AIDS) education, training and counseling services for drug dependent persons, and Eagle Ridge shall:

  • Provide or refer for educational sessions regarding HIV/STD/AIDS to consumers and the significant other(s) of the consumer; and
  • Provide or refer all drug dependent persons, and their identified significant other(s) for HIV/STD/AIDS testing and counseling;
  • Provide documentation of services, including refusal of these services; and
  • Maintain all test results in the confidential manner prescribed by applicable state or federal statutes or regulations.
Crisis Intervention Services

Crisis Intervention Services are immediate, crisis-oriented services designed to ameliorate or minimize an acute crisis episode and/or to prevent inpatient psychiatric hospitalization or medical detoxification. Services are provided to adults, adolescents, and their families or support systems who have suffered a breakdown of their normal strategies or resources and who exhibit acute problems or disturbed thoughts, behaviors, or moods. Crisis intervention services should be available on a 24–hour, 7-day a week basis. 

Staff providing crisis intervention are LMHPs as defined in 43A O.S. § 1-103 and meet Eagle Ridge’s privileging requirements, including core competency in emergency evaluation of co-occurring disorders. 

Wellness Services

Wellness Services and related activities are consumer-driven services and supports that promote healthy lifestyles and behaviors which may include and not be limited to, smoking cessation activities, exercise, stress management, and education on nutrition.  Wellness Services shall:

  • Be based on an individualized, recovery-focused service philosophy that allows individuals the opportunity to learn to manage their own wellness.
  • Tobacco Cessation Services will include a referral to the Oklahoma Tobacco Helpline.
Psychosocial Evaluations

Psychosocial Evaluations are arranged as needed. When appropriate, and the consumer’s consent, the treatment program coordinates with other treatment providers that the consumer is currently using.

Case Management

Case Management provides goal oriented and individualized supports focusing on improved self-sufficiency for the persons served through planned referral, linkage, monitoring and support, and advocacy assistance. A strengths based assessment is completed to determine the need for case management services, which shall include the consumer’s level of functioning within the community; the consumer’s job skills and potential; and/or educational needs; the consumer’s strengths and resources; the consumer’s present living situation and support system; and the consumer’s use of substances and orientation to changes related to substance use; the consumer’s medical and health status; and the consumer’s needs or problems which may interfere with the ability to successfully function in the community; and consumer’s goals, hopes and dreams. 

Each outpatient site will attempt to have therapists trained in TF-CBT. Documentation concerning a trauma narrative acquired during the provision of TF-CBT may be destroyed by the client at the last appointment or by the therapist at client’s discharge from services.