Consumer Satisfaction Survey
Is the location of your clinician's office convenient to parking and public transportation?
Yes
No
NA
Are you able to get all of the services that you believe that you need?
Yes
No
NA
Are you treated with respect by the receptionist when you call or visit the office?
Yes
No
NA
Is your clinician sensitive to your cultural and ethnic background?
Yes
No
NA
Do you feel that you can ask your clinician questions about your treatment?
Yes
No
NA
Were you given written information about Eagle Ridge Institute's services in the language with which you feel most comfortable?
Yes
No
NA
Do you think that your clinician believes that you will get better?
Yes
No
NA
Did you work together with your clinician to plan your treatment?
Yes
No
NA
Have the services you've received helped you deal more effectively with daily problems?
Yes
No
NA
As a result of the services that you've received through ERI, do you feel that you are getting along better with your friends and family?
Yes
No
NA
If you had a friend who needed help, would you recommend Eagle Ridge Institute?
Yes
No
NA
Are you satisfied with the services that you've received from Eagle Ridge Institute?
Yes
No
NA